Terms of Membership

These terms govern the Helsinki Perfume Club annual membership: the subscription you buy on this site, and the benefits that come with it. They are the agreement between you and Helsinki Perfume Club.

They do not cover the individual events and workshops you book, our online shop, or Noses.club. Those have their own terms, and holding a membership does not change them.

If something here is unclear, ask us before you subscribe. We would rather answer the question than process the refund.

Anyone aged 18 or over can join. You subscribe through our checkout, which is operated by Stripe. Your card details are entered on Stripe’s own page and never reach us.

You get a receipt immediately. We activate the membership within 24 hours: you are added to the members tier in Luma (our booking system), sent your personal shop discount code, and given access to Noses.club. All of it goes to the email address you paid with, so use one you actually read.

A membership is personal. It belongs to one named person and cannot be shared, transferred or resold.

A membership runs for 12 months from the day you join, and includes:

Two of these carry conditions. The 20% discount is set out in full in the next section, and the guest tickets under “Your discount code and member tickets” below.

The member discount covers our public programme and our own online shop. These are the conditions attached to it, and they are the same ones published on the membership page:

The membership costs €79 a year, including VAT. That is an introductory price, valid until the end of 2026. Payment is taken once, for the full year, on the day you join.

The subscription renews automatically at the end of each 12-month period, at the price published on our membership page at that time. You can cancel at any point before then.

A renewal is not covered by the money-back guarantee below, which applies to your first year only. If you no longer want the membership, cancel before the renewal is charged rather than after.

If the membership is not for you, tell us within 30 days of joining and we refund it in full. No questions asked.

A refunded membership cannot be started again: if you take the guarantee, you will not be able to join Helsinki Perfume Club as a member in future. This way we can ensure that only people who are genuinely interested in scents and the community stay with us.

The guarantee covers your first year. After 30 days, and on any renewal, the ordinary cancellation terms below apply instead.

Separately, EU consumer law gives you a 14-day right of withdrawal when you buy at a distance. This guarantee is longer and simpler, and offering it does not take that right away from you.

Cancel by emailing info@helsinkiperfumeclub.com from the address you signed up with, or through the billing portal in your member area. You can cancel at any time.

Cancelling stops the next renewal. It does not end the year you have already paid for: your benefits continue to the end of that period, and nothing is charged afterwards.

After the first 30 days, a membership already paid for is not refunded on cancellation. You keep what you paid for until the period ends.

Two of the benefits are tied to you personally, and both stop working if they are shared:

Guest tickets are arranged by email rather than on Luma: send us your member number, the event you are coming to and your guest’s name, and we add them to the list. Two per membership year, one per friend, so two different guests over the year.

They are for people who have not been to one of our events before. Regular events only: perfume-making workshops and special evenings like the Gala are excluded. A guest ticket is valid only together with your own member ticket for the same event.

Your membership has an account on this site. You sign in with a one-time code sent to your registered email address: there is no password to lose, which also means access to that inbox is access to your membership. Keep it secure, and tell us if the address changes.

Keeping your contact details current is your responsibility. If email to your address keeps failing we may not be able to deliver your benefits, and a year that went unused because we could not reach you is not refunded.

The programme evolves. We may add benefits, move a benefit to a different platform or partner, or replace one with something equivalent. What we will not do is quietly reduce what you paid for.

If we make a material change that lowers the value of your membership during a period you have already paid for, we will tell you by email, and you may end the membership and take a refund of the unused part of the year.

We may also update these terms. The date at the top of this page shows when they last changed, and a change takes effect for your membership from your next renewal, unless the law requires it sooner.

We may end a membership and refund the unused part of the year if we stop running the club or discontinue the membership altogether.

We may end a membership without a refund if it is used fraudulently, if a discount code is resold, or if the behaviour set out in Good HPC Citizen is seriously or repeatedly ignored. This is rare, and we will always say why.

These terms are governed by Finnish law. Nothing in them limits the rights Finnish and EU consumer law gives you, and where the two disagree, the law wins.